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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Search for will
   • Investigations are conducted to confirm that the deceased died intestate
   • Relevant affidavits are obtained to support application for administration
2. Determine intestate succession
   • Genealogical research is undertaken pertaining to the estate and an accurate family tree is established and confirmed
   • The identity and rights of the next of kin are analysed and confirmed with documentary evidence for verification obtained
   • Beneficiaries are traced, located and their identity established
   • Schedule of beneficiaries and their entitlements is prepared and approved.

Required Skills

Required skills

communication skills to determine and confirm work requirements using questioning and active listening as required telephone contact with clients and others liaise with others share information listen and understand use language and concepts appropriate to cultural differences research and analysis skills for accessing interpreting and managing information IT skills for accessing and using appropriate databases and using search engines for internet information literacy skills to read and interpret documentation from a variety of sources prepare research documentation and entitlement schedules record consolidate and file information administrative and organisational skills including the ability to plan and sequence work

Required knowledge

relevant State and Territory legislation and regulations relating to the Administration and Probate Act the law of intestate succession other related legislation the roles responsibilities and powers of the personal trust officer including organisational expectations limitation of personal authority the professional code of conduct in the personal trustee industry including ethics integrity professionalism confidentiality techniques for liaising with key organisational personnel with expertise in specialised areas relating to the personal trustee industry relevant organisation policies and procedures

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit	Evidence of the ability to interpret and apply intestate legislation and regulations follow the professional code of conduct in the personal trustee industry determine and contact external specialists and resources relevant to the personal trustee industry
Context of and specific resources for assessment	Assessment must ensure competency is demonstrated in the context of the financial services work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment access to and the use of a range of common office equipment technology software and consumables access to the internet for searches
Method of assessment	A range of assessment methods should be used to assess practical skills and knowledge The following examples in combination are appropriate for this unit evaluating an integrated activity which combines the elements of competency for the unit or a cluster of related units of competency verbal or written questioning on underpinning knowledge and skills evaluating samples of work accessing and validating third party reports
Guidance information for assessment

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Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Genealogical research may include:	searches of: birth marriage death other matters of lineage.

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